Return Policy

RETURN POLICY

  • Your satisfaction is our priority. If you’re not entirely satisfied with your purchase, you can return it within 7 days of the delivery date. Returns will not be accepted past the 7-day window. Items must be unused and shipped with the original tags. Customers are responsible for covering the return shipping costs, and the original shipping cost for the order is non-refundable. We recommend using a trackable shipping service to ensure your return is received. There will be a restocking fee which will be deducted from the refund amount. The amount of restocking fees will vary based on the item you purchased. Once your return is processed and approved, a refund will be issued to your original payment method, excluding any shipping fees.

Cancellation

  • Cancellation requests can be accepted within 24 hours of placing your order. If you wish to cancel your order, send an email to support@laformelab.com

Refund

  • For credit/debit card transactions, processing may take 10-15 banking days from the time the refund request was initiated. It may not post to your account instantly and may take several days depending on your billing cycle.
  • If you made a payment through PayPal, the refund will be immediately reflected in your account.